Contact
We reply to every message.
Dreamuna is a small, independent product — you're writing to the same people who build it. We aim to respond within one business day (24h). Weekends are slower.
Primary contact
hello@dreamuna.comInclude the email address on your subscription if you're writing about an account, and a rough date of the issue. It lets us skip the back-and-forth.
What you might be writing about
Billing, refunds, cancellation
Charges, subscription changes, unexpected renewals, refund requests — we sort most billing issues the same day.
Email support →Product help
Your interpretation didn't generate, journal issues, can't log in, an OAuth provider broke — tell us what happened and we'll dig in.
Email support →Privacy, data export, account deletion
Download your data, delete your account, exercise GDPR / CCPA rights. Self-serve flows live in your Account page; email us if you need anything beyond that.
Account settings →Security reports
If you've found a vulnerability, please report it privately. We review every report and do not pursue good-faith researchers.
Email security →About us: Dreamuna is an independent digital product operated remotely from the European Union. We don't have a phone line or storefront — email is how we operate, and we treat it as the real channel, not a black hole. See our about page for more.
For what we do with your data: Privacy Policy. For subscription terms: Terms. For refunds: Refund Policy.
In a mental-health crisis?
Please reach out to a professional or crisis line — not us. US: 988. UK: 116 123. Global directory: findahelpline.com.